Frequently Asked Questions
Everything you need to know about building your dream home gym.
How much does shipping cost for heavy equipment?
We offer competitive shipping rates across North America. Many of our items qualify for free shipping depending on your order total and location; exact rates are calculated at checkout based on weight and dimensions.
What is the warranty on Bells of Steel products?
We stand by our gear. Most of our power racks and barbells come with a limited lifetime warranty, while accessories and wear items typically feature a 1-year to 5-year warranty against manufacturing defects.
Do you offer financing options for larger gym builds?
Yes, we partner with specialized financing providers to offer flexible monthly payment plans, allowing you to build your gym now and pay over time.
Can I return an item if I am not satisfied?
We offer a 30-day return policy on most items. Products must be in their original packaging and in like-new condition. Please note that return shipping costs for heavy freight items are the responsibility of the customer.
How do I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an automated email with tracking information. For large freight orders, the carrier will typically call you to schedule a specific delivery window.
Are your weight plates compatible with standard barbells?
Our Olympic plates are designed with a 2-inch (50mm) center hole, making them perfectly compatible with all standard Olympic-sized barbells.